Eukhost Review & Eukhost Coupon £319 Discount - Eukhost Hosted » Eukhost Support

Eukhost support chat & vps hosting upgrade option

Eukhost Review — Thu, 22 Jan 2009 10:34:02 +0000

We love eukhost hosting services, after more than 10 months using their web hosting services, we are happy with it. Not much obvious/major service downtime or interruption from eukhost server, its been running smooth for the pass 10 months, thus we not have single chance to initiate the live chat with eukhost support team or sales team soo far!

Lately, we are looking at eukhost vps hosting plan, and considering to upgrade from our shared hosting plan. Eukhost is leading hosting provider in UK and offering great shared hosting package & vps hosting packages as well. To help us understand more on the eukhost vps hosting plan and upgrade options, we initiated a live chat with eukhost sales team. Following are the support chat conversation:

Please wait for a site operator to respond.
You are now chatting with ‘Gareth’
Gareth: Hello and Welcome to Live Chat Support.
Gareth: How may I assist you today ?
charles: hi gareth
Gareth: Hello
charles: ok, i am using the basic copper plan now.. appear that my website http://www.eukhostreview.org are growing and growing.. i look forward for some upgrade. any suggestion?
charles: my website are receiving more visitors.. i need something faster… at a good price
Gareth: You can upgrade your package at any point of time
charles: any package for suggestion? i look forward for a fast shared hosting if any.
Gareth: if you upgrade your package you will get more Disc space and bandwidth.
Gareth: Could you please let me know the exact problem your are facing so I can suggest you accordingly
charles: the current copper package.. I want higher capacity, more server resources.
charles: so, i look for something that can offer me much faster website loading time. currently it took 10 sec to complete loading, thats too long. FTP disconnected, inconvenient.
Gareth: actually website running ,unloading and Downloading speed is not Depend on the packages those functions are depends on the Internet speed
Gareth: Uploading and downloading speed is always depend on your Local ISP
Gareth: Please give me the domain name, which you have with us.
charles: http://www.eukhostreview.org/
charles: this site is back normal now, chat with support to fix it jus now
Gareth: allow me a moment to check
charles: been having lots of server speed problem lately… more than a day already
Gareth: Your website is working fine at this moment
Gareth: within 3 seconds site has been opened here
Gareth: Eukhost Review & Eukhost Coupon £319 – Eukhost Hosted
charles: ya, its now ok, support fixed it
Gareth: if your website is going to excced the limit of wespace and bandwidth then you will need to upgrade your package
Gareth: Please let us know if you face any problem again with your website
charles: your vps hosting plan will be much faster right?
Gareth: yes
charles: how can i upgrade? will support do all the migration for me?
Gareth: all our VPS packages are fully managed
Gareth: You are using cpanel right ?
charles: ya, cpanel
Gareth: Okay
charles: look forward to upgrade vps linux.
Gareth: our support team will help you for migration
Gareth: may I know our which VPS package are you interested in ?
charles: L-VPS-01
Gareth: Do you wish to proceed ?
charles: £190.00 GBP Annually
charles: yup
charles: the current shared hosting will be canceled after and prorated refund is it?
Gareth: You will just need to pay the price difference
charles: okie
Gareth: You can place the order online for VPS
Gareth: Cpanel is the optional on our VPS
Gareth: You will need to pay extra for Cpanel
charles: oo.. i see
charles: ordering now.. paypal payment now..
charles: ok done.
Gareth: allow me a moment to check
charles: okie.
Gareth: yes we have received your order
Gareth: Your VPS will be setup within 4 to 5 hours
charles: ok thanks. pls migrate my sites over too. thanks
Gareth: and you will need to place an email to our billing department for your data migration and capnel account cancellation
Gareth: please place an email one your VPS setup
Gareth: billing@eukhost.com
charles: ok will email them for cancelation by tmrow
Gareth: Okay

Eukhost Live Support Chat

vivient — Sat, 20 Dec 2008 16:44:10 +0000

Their service is awesome. I have been particularly like their live support chat. The live chat is a real time support. From there, they give me the immediate response instead of email them and wait for their replies by next day or later time. Their service is on 24 hours and 7 days. They willing to answer every single question and have helped me with several times. I remember last time my website was down, the support team resolve the problem promptly and I was very satisfied. So far now their uptime is good, my website is running smooth. If you are in any doubts, you can just click on the live support chat button and try out their service now.

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24×7 eukhost Contact Hub :
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24×7 Eukhost Toll Free Sales : 0808 262 0255

24×7 Eukhost Toll Free Support : 0808 262 0455

Eukhost International Phone Number: +44.1913-038-191

Eukhost Secondary Phone Number: +44-1916-454-EUK

Skype : eUKhost

Eukhost Fax : +44.2079002730

Eukhost Livechat : http://www.eukhost.com

Eukhost sign up experience

Eukhost Review — Sun, 03 Aug 2008 23:19:44 +0000

I just sign up with eukhost.com and selected their shared hosting plan. Previously i had a wrong impression about eukhost, cause of they displaying the hosting fee in EURO instead of USD format. I thought its £22.99 per month (per month is common term for US based hosting company). A quick look does give me a wrong impression. However, when i reviewing their hosting plan and look into much more details… hey, eukhost hosting plan in £22.99 per YEAR… that is equal to $35.8 USD only PER YEAR!!

That is a really good hosting deal. Its hard to find a good hosting plan that offering below $50 dollars.. not to mention at just $35.8 only.

So i had decided to sign up, due to their great hosting pricing and good reputation (from my review finding). I give them a try, sign up new hosting plan through their website, and selected to checkout using google checkout. You can choose to pay with paypal for your eukhost hosting plan as well.

Once i am done, i receive email from eukhost support team and also the invoice for the transaction. Eukhost support contact me after 15 minutes time, ya they called me, ring my phone. And i have to do a phone verification with them to complete the transaction. Its just a few simple question and its all done.

You can reach eukhost support team at following:

Eukhost Support Team

http://www.eukhost.com/support/

Support Toll Free : 0808-262-0455
International : +44 191 303 8191

Go to Eukhost.com